At UPRUBE, we fully respect and protect the personal privacy rights of all users. This Privacy Policy clearly explains how we collect, use, store, protect and share your personal information when you browse our official website, place orders, and use our after-sales services. All operations strictly comply with global data protection regulations, including GDPR and CCPA.
1. Information We Collect
We only collect necessary user information for transaction and service support, including:
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Identity Information: Your name, email address, contact information, and delivery address for order delivery and after-sales communication.
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Transaction Information: Order records, purchase history, payment verification information (we do not store complete credit card or payment password data).
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Website Access Data: IP address, device type, browser information, and page browsing records to optimize website operation and user experience.
2. How We Use Your Information
All collected personal data will only be used for legitimate service purposes and will never be used for unauthorized commercial promotion or illegal use:
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Process orders, arrange logistics delivery, and complete after-sales maintenance, return and refund services;
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Verify user identity and ensure transaction security;
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Optimize product functions, website interface and service experience based on user usage habits;
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Send necessary order notifications, logistics updates and after-sales service reminders.
3. Information Storage & Protection
UPRUBE adopts industry-standard encryption technology and secure server storage to protect your personal data. We set up strict data access authority and security monitoring mechanisms to prevent unauthorized access, disclosure, tampering and leakage of user information. Your personal data will only be retained for the period required for transaction completion and after-sales guarantee, and will be safely cleared after the valid period.
4. Information Sharing Rules
We will never sell, trade or rent your personal information to third parties for commercial purposes. We only share necessary information with authorized third-party service providers in the following scenarios, and all third parties have signed strict data confidentiality agreements:
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Logistics and distribution service providers (only provide delivery address and contact information for parcel delivery);
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Official payment channels (complete secure transaction verification);
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Website operation and technical maintenance service providers.
5. User Rights
You have the right to inquire, view, correct and apply for deletion of your personal data stored by us. If you need to adjust or clear your personal information, please contact our official customer service team to submit an application, and we will complete the processing within the specified time limit.
6. Cookie Policy
Our website uses Cookies to record user browsing preferences and optimize access experience. You can freely turn off the Cookie function through your browser settings, but partial website functions may be affected after closing.
7. Policy Update
We reserve the right to update this privacy policy in real time according to service upgrades and regulatory requirements. The updated policy will be displayed on the official website, and continued use of the website and services will be deemed recognition of the latest policy terms.
